FAQs
FAQs
Business Model & Transparency
OneRx is a transparent, membership-based ecosystem created to reduce COGS and bring next-generation technology to independent pharmacies.
We do this through:
To explain our model, we use the "Glass Door" Analogy. Imagine two exclusive supply warehouses, side-by-side.
"You pay the membership fee so we never have to turn off the lights."
If we didn't charge a fee, we would be forced to hide the true cost just to survive. The membership is the price of total transparency. It ensures our only incentive is to find you the lowest price—not the product that pays us the highest hidden kickback.
It’s a fair question — and the best way to explain it is through a platform that completely changed an industry.
Independent pharmacies today are in the same position small businesses were before Shopify existed:
OneRx is solving this exact problem.
The founder’s long-term sustainability strategy is to build the infrastructure that lets independent pharmacies operate at the same level as corporate chains — without losing their independence.
OneRx becomes sustainable not by taking anything from vendors, but by providing:
Membership & Independence
OneRx is a purchasing-intelligence ecosystem and technology provider built to give independent pharmacies the data, tools, and transparency they need to compete with large chains.
You keep:
No. Recommendations are provided strictly for savings and consistency. However, OneRx supports only a limited number of Primary and Secondary vendors to ensure better terms for members, reliable coverage, and strong negotiation leverage without diluting volume.
Yes. OneRx works with one aligned distributor to ensure:
Concentrating volume strengthens terms and improves consistency.
The optimal mix is:
Vendor Access & Pricing
Vendors are evaluated based on:
Yes. A curated mix of Primary and Secondary vendors ensures:
By using:
Members can flag issues easily. OneRx then:
Technology & Data
A modern ecosystem including:
Data is protected through:
No. Only aggregated, anonymized volume is used during negotiations - never store-level details.
Yes. OneRx continuously expands its technology to help independents compete with chain-level capabilities.
Workflow, Operations & Support
Setup includes:
Typically 1-3 weeks, depending on workload and vendor/distributor data availability.
Yes - members have direct WhatsApp and email support.
Yes. Monthly or quarterly reviews identify:
Yes. OneRx analyzes your purchasing patterns and identifies exactly where shifting volume can reduce cost of goods, and maximize overall savings.
Using real-time data through Rx Intelligence, the platform provides:
Yes - the platform includes multi-store dashboards and group-level views.
Membership Plans & Fees
Rx Starts, Rx Empowered, and Rx Flex.
1. Rx Starts
Designed for independent owners who want group buying power without interference.
- •Core Philosophy: You keep full control. You receive OneRx-negotiated pricing, but your pharmacy continues operating exactly the way you want.
- •Formulary: Non-Formulary. Order what you want, when you want. No forced compliance, no restrictions.
- •Benefits Flow: Direct. Manufacturers and vendors pay rebates/benefits directly to your pharmacy. OneRx never handles your money in this tier.
- •Data: Private. You may choose not to share dispensing or purchasing data beyond what is required for basic setup.
- •Best For: Owners who are independent-minded, value privacy, want transparency, and prefer to manage their own purchasing strategy.
2. Rx Empowered
Designed for owners who want to maximize profitability through automation, compliance, and analytics.
- •Core Philosophy: You trade some autonomy for higher efficiency, optimized purchasing, and improved rebate performance.
- •Formulary: Formulary Model. OneRx guides purchasing using tools like Automated Substitution to ensure you are buying the most profitable NDC for every drug.
- •Benefits Flow: Consolidated. OneRx collects benefits/rebates from vendors, reconciles them, and sends you one clean consolidated payment.
- •Data: Shared for Value. You share data with OneRx in exchange for deep analytics, "Missed Opportunity" reports, performance dashboards, and tier optimization alerts.
- •Best For: Owners who want a "set it and forget it" purchasing model, consistent rebate performance, and minimal administrative work.
3. Rx Flex
Built for multi-store owners, regional groups, or administrators who need centralized decision-making and full network visibility.
- •Core Philosophy: Centralized Control. A Group Admin sets purchasing rules and oversight across all stores.
- •Formulary: Group-Managed. The Group Admin decides the formulary strategy for all member stores.
- •Benefits Flow: Customizable. Payments can flow directly to each store or to a central HQ for redistribution. The group chooses the model that works best.
- •Data: Admin-Level Visibility. Reporting rolls up across all stores, giving the Admin a chain-wide or network-wide view.
- •Best For: Small chains, regional banners, or owners with 3+ stores who need unified purchasing, centralized oversight, and enterprise-level analytics.
Yes - preferred pricing is available.
Both options are available.
General Pharmacy Business Concerns
By giving independents access to:
Yes - expanding membership increases volume and strengthens group leverage.
By empowering stores with:
Yes. Support includes:
PBMs show how middlemen can collapse independent pharmacy margins through:
OneRx is built specifically to avoid this outcome in Canada by keeping:
Even highly independent pharmacies lack:
As a result, independents often receive less favourable terms than banner stores.